Privacy Policy
Effective Date: 01/09/2025
L3 CRM values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
Account Information: Name, email, phone, and payment details when you sign up.
Business Data: Information you upload into your CRM account (contacts, notes, communications).
Usage Data: Technical details such as device type, IP address, and login times.
2. How We Use Your Information
To provide and maintain your CRM account.
To process payments and deliver services.
To send important updates about your account or system changes.
To improve our platform.
3. SMS & Email Communications Consent
By providing your phone number and/or email address during signup or checkout, you consent to receive communications from L3 CRM, including:
Account notifications, password resets, and billing updates
Service alerts, product updates, and marketing offers (if applicable).
Message frequency may vary. Standard message and data rates may apply.
You can opt out of marketing messages at any time by replying STOP to SMS messages or by clicking Unsubscribe in emails.
For critical account-related communications (such as billing or security notices), opting out may not be possible as they are necessary for service delivery.
4. Data Security
We use industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Sharing of Information
We do not sell your personal information. We may share limited data with trusted service providers (such as payment processors and hosting providers) to operate the platform.
6. Your Rights
You may request access, correction, or deletion of your personal data by contacting us at [email protected] or call (949) 518-0409
Refund Policy
We stand behind our platform and want you to feel confident in your purchase.
L3 CRM offers a 30-day money-back guarantee on all new subscriptions.
To request a refund, contact us at [email protected] or (949) 518-0409 within 30 days of your initial purchase.
Refunds are issued back to your original payment method within 5–10 business days.
After 30 days, all payments are non-refundable.
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